Guide · Medically reviewed by the MS Longevity Clinic medical team

To check that Ultherapy or Thermage is genuine, ask to see the sealed tip or transducer opened in front of you, check the shot count before and after, and ask the clinic about the device's authentication. A trustworthy clinic is happy to show you.

What to ask

• Opened in front of you: new tips or cartridges come sealed; ask to see them opened.
• Shot count: ask to see the shots used, which should match what you paid for.
• Device authentication: ask how the clinic's device and consumables are verified.
• Who treats you: confirm whether a doctor delivers the treatment.

Red flags

• Unusually low prices for branded devices
• Reluctance to show packaging or the shot counter

See our safety standards.

Frequently asked questions

Does MS Longevity show the tip being opened?

Ask your coordinator; we explain the device and consumables before treatment.

Have a question about your own case?

Our doctors answer through a free online consultation, before you commit to travel.

This guide is general information and does not replace a medical consultation. See our medical disclaimer.